To ensure our services continually improve, we assess our services regularly. This guide breaks the assessment into three sections: instruction, resources & space, and reference services.
The overall assessment plan breaks it down into three sections as well: resources, services, and instruction. Assessment periods recur every three semesters.
Assessment Period: Fall 2019
Performance Indicators | Methods |
---|---|
The library curates a space that fits the student's need for computers, group work, and private study. | Student survey, Learning styles |
The library opens physical access to the library on multiple campuses during various hours of operation throughout the week. | Student survey, Course schedules |
The library hires and trains professional staff who assist students in and outside of the library. | LibInsight, HR/Data on degrees |
The library creates access to material in various physical and electronic formats which increases accessibility. | Student survey, Database statistics, Proxy logs, Holding/Circ format |
The library website enables access to the best available electronic resources from anywhere with an internet connection. |
Student survey, EDS, Turnaway reports, Proxy logs |
Assessment Period: Spring 2019
Performance Indicators | Methods |
---|---|
The library provides various programming choices related to the One Book One College yearly book selection. | Quality survey at events, LibInsight |
The library requests and receives items from other libraries through the library's Interlibrary Loan program. | Survey of needs met, Processing of dead requests, ILL stats |
The library provides access to technology that can be used in and outside of the library. | Survey of outside libraries, Student survey, Circ stats |
Assessment Period: Fall 2018
Performance Indicators | Methods |
---|---|
The library offers professional reference assistance in a variety of physical and virtual settings. | YouTube, LibraryH3lp, LibInsight, Quality survey |
The library instructs students virtually on using the library and its resources to improve their knowledgebase. | LibInsight, YouTube, Student Survey, Faculty Survey |
The library collaborates with faculty to provide professional instruction on information literacy concepts tied to their course needs. | LibInsight, Student Survey, Faculty survey, Assessment of student work |